Motorola G Factory Reset Instructions
- With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
- The device will display different BOOT OPTIONS
- Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
- The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
- Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
- The device will display additional menu options (Text will appear in BLUE)
- Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to select this option
- Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
- Once the Formatting is complete, press the POWER key to confirm a REBOOT
- The device will reboot and start the normal power up sequence